Enhance Your Law Firm with Dedicated Legal Answering Services
Boost client confidence and streamline communication with our professional virtual receptionist service for law firms. We manage your calls so you can focus on providing expert legal counsel.
Confidential Information Management
Client Intake
Processing
After-Hours Support Available
These Legal Trust VHQ To Answer Their Phones
Legal Answering Service
Is Managing Client Calls Impacting Your Legal Practice? Our Answering Service is the Answer!
Are you struggling to balance casework with client communication? Many legal professionals miss important calls during court appearances or client meetings, leading to dissatisfied clients and potential loss of business. This can significantly impact your practice's reputation and growth.
Virtual Headquarters offers premium legal answering services tailored to your practice needs. Our professional receptionists manage calls, screen potential clients, and handle basic legal inquiries, ensuring seamless communication. Focus on your legal work while we enhance your practice's efficiency and client relationships.
Virtual Headquarters offers premium legal answering services tailored to your practice needs. Our professional receptionists manage calls, screen potential clients, and handle basic legal inquiries, ensuring seamless communication. Focus on your legal work while we enhance your practice's efficiency and client relationships.
WHY VHQ
Uncover Why VHQ is the Trusted Choice for Legal Practice Support
Confidential Information Management
Our trained staff ensure sensitive legal information is protected, maintaining client trust and privacy.
24/7 Availability
Never miss important calls, even after hours. We're always here to assist your clients when they need support.
Client Intake Processing
We gather essential information from potential clients, streamlining your intake process.
Appointment Scheduling
We integrate with your calendar to efficiently manage client consultations and court appearances.
Emergency Call Prioritisation
We follow your protocols to identify and escalate urgent legal matters promptly.
Cost-Effective Reception Solution
Reduce overhead costs while maintaining professional client communication and service quality.
HOW IT WORKS
5 Straightforward Steps to Enhance Your Practice Communication
Begin improving client interactions with our specialised answering services. Here’s how:
Step 1
Free Trial
Experience our service risk-free with a tailored trial for legal practices.
Step 2
Activate
Quickly set up your account and start benefiting from professional client call handling.
Step 3
Set Up
We customise our service to fit the unique needs of law firms.
Step 4
Divert
Simply forward calls to us, ensuring every client receives prompt attention.
Step 5
Upgrade
Easily scale your plan as you take on more cases and clients grow in number.
about vhq
20 Years of Elevating Legal Communication Standards
Virtual Headquarters is led by Mike and Em Davison, a father-daughter team with over 20 years of experience in supporting legal professionals. Mike's background in business management and Em's expertise in modern communication technologies ensure our services are tailored to meet the unique needs of law firms. We understand the importance of confidentiality, prompt client communication, and efficient call handling in the legal field.
Our team has assisted numerous Australian law firms in enhancing their client relations and operational efficiency through our specialised answering services. With our support, legal professionals can focus on case management and client advocacy, knowing that every call is handled with the utmost professionalism and discretion.
Our team has assisted numerous Australian law firms in enhancing their client relations and operational efficiency through our specialised answering services. With our support, legal professionals can focus on case management and client advocacy, knowing that every call is handled with the utmost professionalism and discretion.
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Frequently Asked Questions About Our Legal Answering Service
How do you ensure client confidentiality for legal matters?
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Can you screen and prioritise calls for our law firm?
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How do you handle potential new client inquiries?
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Can your service manage appointment scheduling for lawyers?
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How do you handle after-hours legal emergencies?
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Contact us
Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our legal practice answering services, please call us on 1300 885 830.