Spend MoreTime Focussing On The Businss With our Allied Health Answering Service
Streamline patient communication and improve satisfaction with our medical answering service. We manage your calls so you can focus on what matters most—your patients' health.
Professional Patient Interaction
Efficient Appointment Management
After-Hours Support Available
These Allied Health Practioners Trust VHQ To Answer Their Phones
Allied Health Answering Service
Struggling to Manage Patient Calls While Providing Care? Our Receptionists Are The Solution
Are you missing important patient calls while treating others? Many allied health professionals juggle patient care and incoming inquiries, leading to scheduling conflicts and potential loss of clients. This can negatively affect your practice's growth and patient satisfaction.
Virtual Headquarters provides specialised allied health answering services designed for your needs. Our trained receptionists handle calls, manage appointments, and address patient queries, ensuring seamless communication. Focus on delivering quality care while we enhance your practice's efficiency and patient experience.
Virtual Headquarters provides specialised allied health answering services designed for your needs. Our trained receptionists handle calls, manage appointments, and address patient queries, ensuring seamless communication. Focus on delivering quality care while we enhance your practice's efficiency and patient experience.
WHY VHQ
Here is Why VHQ Excels in Allied Health Reception Services
Professional Patient Interaction
We understand the importance of patient care. Our team handles inquiries with professionalism and compassion.
24/7 Appointment Management
Schedule and confirm appointments any time. We help reduce no-shows and keep your calendar organised.
Urgent Call Prioritisation
We follow your protocols to identify urgent patient matters quickly, ensuring timely responses when it matters most.
Privacy-Compliant Call Handling
Our receptionists are trained in Australian privacy regulations, ensuring patient information is handled securely.
Customised Practice Information
We provide accurate details about your services and hours to callers, enhancing communication and patient satisfaction.
Streamlined Patient Communication
Timely responses to inquiries improve overall patient experience, allowing you to focus on care delivery.
HOW IT WORKS
5 Simple Steps to Enhance Your Practices Communication
Initiate seamless patient interactions with our dedicated virtual receptionist service. Here’s how:
Step 1
Free Trial
Experience our service risk-free with a tailored trial for allied health professionals.
Step 2
Activate
Quickly set up your account and start benefiting from expert patient inquiry handling.
Step 3
Set Up
We customise our service to fit your allied health practice's unique requirements.
Step 4
Divert
Simply forward your calls to us, ensuring every patient receives prompt attention.
Step 5
Upgrade
Easily scale your plan as your practice grows and patient demands increase.
about vhq
20 Years of Expertise in Allied Health Communication
Virtual Headquarters is led by Mike and Em Davison, a father-daughter team with over 20 years of experience. Mike's background in healthcare administration and Em's qualifications as a physiotherapist ensure our services are perfectly tailored to the unique needs of allied health professionals. We understand the importance of patient confidentiality, appointment management, and clear communication in your field.
Our team has assisted numerous Australian allied health practices in enhancing their patient care and operational efficiency through expert call handling and virtual reception services. Em's firsthand experience as a physiotherapist brings invaluable insights, allowing us to provide a service that truly understands and meets the needs of allied health professionals.
Our team has assisted numerous Australian allied health practices in enhancing their patient care and operational efficiency through expert call handling and virtual reception services. Em's firsthand experience as a physiotherapist brings invaluable insights, allowing us to provide a service that truly understands and meets the needs of allied health professionals.
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Frequently Asked Questions About Our Allied Health Answering Service
How does your service handle emergency calls for allied health practices?
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Can you manage appointment reminders for our patients?
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How do you ensure patient privacy when handling calls?
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Can your service handle after-hours calls for our allied health practice?
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What types of inquiries can your receptionists handle?
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Contact us
Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our allied health answering services, please call us on 1300 885 830.