Professional Call Answering Tailored To Your Business Needs

Enhance your business image and capture every lead with our 24/7 Australian-based virtual receptionists. Focus on your core tasks while we handle your calls expertly.

Australian-based Team

Free 7 Day
Trial

24/7
Availability

These Companies Trust VHQ To Answer Their Phones

Answering Service

Struggling to Manage Calls and Run Your Business? Our Call Answering Service is the Solution!

Are you missing important calls while juggling multiple tasks? Many businesses struggle to balance their core operations with managing incoming calls, leading to lost opportunities and frustrated customers. Without a reliable call answering service, your business could be missing out on potential revenue and damaging its reputation.

Virtual Headquarters offers a professional call answering service tailored to your business needs. Our Australian-based virtual receptionists handle your calls with expertise, ensuring every customer receives prompt, friendly attention. Focus on growing your business while we manage your communications, capture leads, and enhance your professional image.
WHY VHQ

Discover Why VHQ Leads in Professional Call Answering Services

24/7 Availability

Our team answers calls around the clock, ensuring your business is always accessible to clients and potential customers.

Personalised Call Handling

We tailor our approach to match your brand voice, providing a seamless experience for your callers.

Efficient Lead Capture

Our receptionists expertly gather and qualify leads, helping you focus on the most promising opportunities for your business.

Detailed Message Taking

We accurately record and promptly relay all important information, keeping you informed and responsive to client needs.

Appointment Scheduling

Our team manages your calendar efficiently, reducing scheduling conflicts and maximising your valuable time.

Focus on Core Business Activities

With our team managing calls, you can concentrate on your core operations and strategic initiatives, improving overall productivity and efficiency.
Pricing

We Have A Range Of Call Answering Packages Depending Upon Your Businesses Needs

Tab content
Tab content
Tab content
MESSAGE EXPRESS
Accordion content
VIRTUAL RECEPTIONIST
Accordion content
MY ASSISTANT / MY DIARY
Accordion content

For Larger Plans Click Get In Touch Below

Ready To Have Your Calls Answered?

Experience the benefits of a full-time receptionist without the overhead. Our virtual receptionists provide professional call handling and admin support. Try it free for 7 days!
Australian Based Receptionist
No Lock in contract
7 day
Free Trial
TESTIMONIALS

What Our Clients Say About Our Answering Services

HOW IT WORKS

5 Easy Steps to Enhance Your Business Communication

Get started with our professional call answering service. Here's how:
Step 1

Free Trial

Experience our service risk-free with a tailored trial for your business needs.
Step 2

Activate

Quickly set up your account and start benefiting from expert call handling.
Step 3

Set Up

We customise our service to fit your company's unique requirements.
Step 4

Divert

Simply forward your calls to us, ensuring every customer receives prompt attention.
Step 5

Upgrade

Easily scale your plan as your business grows and demands increase.
about vhq

Your Trusted Partner in Professional Call Handling

Virtual Headquarters has been a leader in call answering services for over 20 years, founded by Mike Davison, who recognised the need for tailored communication solutions for businesses. With a focus on professionalism and efficiency, our team is dedicated to enhancing your business's image by ensuring every call is answered promptly and courteously.

Under the innovative leadership of Mike and his daughter Em, we have built a skilled team of receptionists trained to handle diverse client needs. Our commitment to quality service and customised solutions has made us the preferred choice for businesses across Australia, allowing you to focus on what matters most while we manage your calls seamlessly

fAQs

Frequently Asked Questions About Our Call Answering Service
How does your call answering service work?
Accordion content
What hours does your call answering service operate?
Accordion content
Can you handle calls for multiple businesses?
Accordion content
How quickly do you answer calls?
Accordion content
Can you transfer calls to specific team members?
Accordion content
Industries We Serve

Expert Call Answering Solutions for Your Industry

We specialise in providing seamless support tailored to your industry. From managing appointments to capturing leads, our services ensure every call is handled with care and professionalism, so you can stay focused on your business.

Allied Health

Simplify patient care with expert support for managing inquiries, scheduling, and follow-ups, ensuring your practice runs smoothly.

Contractors

Stay organised with a team that handles client inquiries, job bookings, and updates, keeping you on top of every project.

Corporate

Maintain a professional image with reliable call management, message handling, and tailored communication support.

Dental

Enhance patient experiences with empathetic and efficient scheduling, reminders, and query management.

Legal

Confidential and professional client communication is our priority, from managing appointments to handling initial inquiries.

Medical

Ensure patients receive prompt assistance with expert scheduling and urgent inquiry management, leaving you free to focus on care.

Property Management

Streamline property-related communication, from tenant inquiries to maintenance requests, with skilled support at your side.

Real Estate

Capture every opportunity by ensuring no inquiry is missed and property viewings are effortlessly scheduled.

Small Business

Deliver a polished and professional experience to your customers with seamless call handling and personalised support.
Latest articles

Our Latest Takes On Call Answer

Lorem ipsum dolor sit amet, consectetur adipiscing elit.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Nunc velit odio, consequat et tempor sit amet,

Contact us

Please fill in your details below, and we’ll get back to you as soon as possible. If your matter is urgent, please call us on 1300 885 830.