Manage Busy Periods with Our Reliable Overflow Answering Service
Let our skilled virtual receptionists handle your excess calls during peak times. Keep your business running smoothly without the stress of missed opportunities.
Seamless Call
Management
Immediate
Assistance
Enhanced Customer
Satisfaction
Overflow Answering Service: Companies We Support...
Overflow Phone Answering
Keep Your Business Running Smoothly with Our Overflow Answering Service!
Are you struggling to handle high call volumes during peak times? Missed calls can mean missed sales and unhappy customers. It’s essential to ensure that every call is answered promptly, even when your team is busy.
Our overflow answering service provides the perfect solution for managing excess calls. When your lines are busy or after hours, our professional receptionists step in to handle calls seamlessly. We capture messages and provide immediate assistance, ensuring that no opportunity slips through the cracks. Keep your business thriving without the stress of missed calls! Feel free to let me know if you need any adjustments or additional content!
Our overflow answering service provides the perfect solution for managing excess calls. When your lines are busy or after hours, our professional receptionists step in to handle calls seamlessly. We capture messages and provide immediate assistance, ensuring that no opportunity slips through the cracks. Keep your business thriving without the stress of missed calls! Feel free to let me know if you need any adjustments or additional content!
WHY VHQ
See How VHQ Supports Your Business with Seamless Overflow Answering
Never Miss a Call
Our team answers overflow calls promptly, ensuring every customer inquiry is handled professionally, even during peak times.
Maintain Professional Image
We answer calls in your company name, providing a seamless experience that upholds your brand's reputation with every interaction.
Flexible Scaling
Easily adjust our service to match your call volume fluctuations, ensuring cost-effective support during busy periods.
Detailed Call Reporting
Receive comprehensive reports on call activity, helping you track performance and make informed business decisions.
Customised Call Handling
We follow your specific instructions for each call, ensuring consistent and personalised service aligned with your business needs.
Increased Productivity
Free your staff to focus on core tasks while we manage overflow calls, boosting overall efficiency and customer satisfaction.
PRICING
Overflow Telephone Call Answering Services
- MESSAGE EXPRESS
- VIRTUAL RECEPTIONIST
- MY ASSISTANT / MY DIARY
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MESSAGE EXPRESS
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VIRTUAL RECEPTIONIST
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MY ASSISTANT / MY DIARY
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HOW IT WORKS
5 Simple Steps to Manage High Call Volumes Effectively
Get started with our overflow answering service. Here's how:
Step 1
Free Trial
Experience our service risk-free with a tailored trial for managing overflow calls.
Step 2
Activate
Quickly set up your account and ensure prompt responses during peak times.
Step 3
Set Up
We customise our service to meet your specific needs during busy periods.
Step 4
Divert
Simply redirect overflow calls to us, ensuring no customer inquiry goes unanswered.
Step 5
Upgrade
Easily adjust your plan.
about vhq
Seamless Support During Busy Times
Virtual Headquarters has been providing reliable overflow answering services for over 20 years. Founded by Mike Davison, our mission is clear: to ensure that no call goes unanswered during peak periods. We understand how crucial it is for businesses to maintain excellent customer service even when demand surges.
Under the leadership of Mike and his daughter Em, we have cultivated a team of professional receptionists trained to handle overflow calls efficiently. Our commitment to tailored solutions means that you can trust us to represent your brand professionally while keeping your clients satisfied during busy times.
Under the leadership of Mike and his daughter Em, we have cultivated a team of professional receptionists trained to handle overflow calls efficiently. Our commitment to tailored solutions means that you can trust us to represent your brand professionally while keeping your clients satisfied during busy times.
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Frequently Asked Questions About Our Overflow Answering Service
How does overflow answering work?
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Can I customise how overflow calls are handled?
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Is there a limit to how many overflow calls you can handle?
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How quickly are overflow calls answered?
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Can I turn overflow answering on and off as needed?
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INDUSTRIES
Industries We Serve with Overflow Answering Services
Our overflow answering services ensure your calls are always answered, even during your busiest times, across a wide range of industries.
Allied Health
Maintain seamless communication with patients during peak periods, ensuring no call goes unanswered and patient trust is upheld.
Contractors
Efficiently manage client and supplier calls during high-demand periods with responsive, professional overflow support.
Dental
Ensure every patient enquiry is handled promptly, even during busy appointment schedules or peak call times.
Legal
Avoid missed calls and provide reliable communication to clients, no matter how busy your firm gets.
Property Management
Handle tenant and owner calls efficiently during busy periods to ensure property concerns are addressed without delay.
Real Estate
Capture leads and client enquiries even during peak inspection or sales periods with our reliable overflow service.
Contact us
Please fill in your details below, and we’ll get back to you as soon as possible. If your matter is urgent, please call us on 1300 885 830.