Enhance Your Surgical Practice with Expert Call Support Services
Improve patient care and streamline communication with our dedicated virtual receptionist service for surgeons. We manage your calls so you can focus on what matters most—your patients' health and surgical procedures.
Professional Patient Interaction
Efficient Appointment Management
Urgent Call
Prioritisation
These Plumbing Trust VHQ To Answer Their Phones
Surgeon Answering Service
Struggling to Manage Patient Calls While in Surgery? Our Medical Answering Service is the Answer!
Are you missing critical calls and inquiries while performing surgeries? Many surgeons face challenges balancing patient care with managing incoming calls, leading to communication gaps and potential emergencies. This can significantly impact your practice's efficiency and patient satisfaction.
Virtual Headquarters offers premium surgical practice answering services tailored to your specific needs. Our highly trained receptionists manage calls, handle appointment scheduling, and address urgent matters according to your protocols, ensuring seamless communication. Focus on providing life-saving care while we enhance your practice's responsiveness and patient experience.
Virtual Headquarters offers premium surgical practice answering services tailored to your specific needs. Our highly trained receptionists manage calls, handle appointment scheduling, and address urgent matters according to your protocols, ensuring seamless communication. Focus on providing life-saving care while we enhance your practice's responsiveness and patient experience.
WHY VHQ
Explore Why VHQ is Critical for Surgical Practice Support
Professional Patient Interaction
We handle patient inquiries with care and professionalism, reflecting your practice's commitment to quality care.
Efficient Appointment Management
We integrate with your calendar to manage consultations and follow-ups effectively.
Urgent Call Prioritisation
We follow your protocols to identify and escalate urgent medical matters promptly.
Privacy-Compliant Call Handling
Our receptionists are trained in Australian privacy regulations, ensuring patient information is handled securely.
After-Hours Support
Provide continuous care with our after-hours call management, ensuring patients always receive assistance.
Surgical Procedure Information
We provide basic information about your services and post-operative care, enhancing patient satisfaction. Let me know if you need any further adjustments or additional content!
HOW IT WORKS
5 Easy Steps to Enhance Your Practice Communication
Improve patient care and streamline operations with our specialised answering services. Here's how:
Step 1
Free Trial
Experience our service risk-free with a tailored trial for surgical practices.
Step 2
Activate
Quickly set up your account and start benefiting from expert patient call handling.
Step 3
Set Up
We customise our service to fit your surgical practice's unique requirements.
Step 4
Divert
Simply forward your calls to us, ensuring every patient receives prompt, professional attention.
Step 5
Upgrade
Easily scale your plan as your practice grows and patient demands increase.
about vhq
20 Years of Enhancing Surgical Practice Communication
Virtual Headquarters is led by Mike and Em Davison, a father-daughter team with over 20 years of experience in supporting surgical practices. Mike's background in healthcare administration and Em's qualifications as a physiotherapist ensure our services are tailored to meet the unique needs of surgeons. We understand the critical nature of patient calls, appointment management, and maintaining confidentiality in your practice.
Our team has assisted numerous Australian surgical practices in improving their patient care and operational efficiency through our specialised answering services. With our support, surgeons can focus on delivering exceptional care while we manage their communication needs, ensuring every patient receives prompt, professional attention.
Our team has assisted numerous Australian surgical practices in improving their patient care and operational efficiency through our specialised answering services. With our support, surgeons can focus on delivering exceptional care while we manage their communication needs, ensuring every patient receives prompt, professional attention.
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Frequently Asked Questions About Our Surgeon Answering Service
How do you maintain patient confidentiality and comply with privacy regulations?
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Can you handle appointment scheduling for surgical consultations?
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How do you manage urgent calls or medical emergencies?
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Can your service provide basic pre and post-operative information to patients?
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How do you handle insurance and billing inquiries for surgical procedures?
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Contact us
Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our surgical practice answering services, please call us on 1300 885 830.