Streamline Your Property Management with Expert Reception Services
Enhance tenant satisfaction and improve efficiency with our dedicated virtual receptionist service for property managers. We handle your calls so you can focus on managing properties effectively.
No Obligation 7 Day Free Trial
Efficient Maintenance Coordination
24/7 Tenant Inquiry Handling
These Property Management Trust VHQ To Answer Their Phones
Property Management Answering Service
Is Managing Tenant Calls Overwhelming Your Property Management Team? Our Answering Service is the Answer!
Are you struggling to handle the influx of tenant inquiries while managing properties effectively? Many property management firms face challenges in balancing maintenance requests, rent collection, and new tenant inquiries, leading to decreased tenant satisfaction and potential property issues.
Virtual Headquarters offers premium property management answering services tailored to your business needs. Our professional receptionists manage calls, handle tenant inquiries, and coordinate maintenance requests, ensuring seamless communication. Focus on property management while we enhance your operational efficiency and tenant relationships.
Virtual Headquarters offers premium property management answering services tailored to your business needs. Our professional receptionists manage calls, handle tenant inquiries, and coordinate maintenance requests, ensuring seamless communication. Focus on property management while we enhance your operational efficiency and tenant relationships.
WHY VHQ
See Why VHQ Excels in Property Management Communication
24/7 Professional Call Handling
We ensure every call is answered promptly and professionally, never missing an opportunity or emergency.
Tenant Satisfaction Management
We handle tenant inquiries and concerns with care, maintaining high satisfaction levels and reducing your workload.
Emergency Response Coordination
Our team follows your protocols for urgent property issues, ensuring timely action at any hour.
New Client Capture
We field inquiries from potential clients, gathering essential information to help you grow your portfolio.
Cost-Effective Staffing Solution
Reduce overhead by up to 70% compared to in-house receptionists while maintaining professional service.
Scalable Support
As your property portfolio grows, our service scales with you without impacting your existing resources.
HOW IT WORKS
5 Straightforward Steps to Enhance Your Company Communication
Improve tenant satisfaction with our dedicated virtual receptionist services. Here's how:
Step 1
Free Trial
Experience our service risk-free with a tailored trial for property management firms.
Step 2
Activate
Quickly set up your account and start benefiting from professional tenant inquiry handling.
Step 3
Set Up
We customise our service to fit your property management company's unique needs.
Step 4
Divert
Simply forward your calls to us, ensuring every tenant and owner receives prompt attention.
Step 5
Upgrade
Easily scale your plan as your property portfolio grows and demands increase.
about vhq
20 Years of Elevating Property Management Communication
Virtual Headquarters is led by Mike and Em Davison, a father-daughter team with over 20 years of experience in supporting property management firms. Mike's background in business operations and Em's expertise in customer service ensure our services are tailored to meet the unique challenges of property management. We understand the importance of handling tenant inquiries, maintenance requests, and coordinating with property owners efficiently.
Our team has assisted numerous Australian property management firms in enhancing their tenant relations and operational efficiency through our specialised answering services. With our support, property managers can focus on maintaining and improving properties while we handle their communication needs, ensuring every tenant and owner receives prompt, professional attention.
Our team has assisted numerous Australian property management firms in enhancing their tenant relations and operational efficiency through our specialised answering services. With our support, property managers can focus on maintaining and improving properties while we handle their communication needs, ensuring every tenant and owner receives prompt, professional attention.
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Frequently Asked Questions About Our Property Management Answering Service
How can your service assist with tenant inquiries and maintenance requests?
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Can you manage after-hours emergency calls for property-related issues?
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How do you handle rental payment inquiries?
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Can your service assist with scheduling property viewings?
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How do you ensure confidentiality when dealing with sensitive property information?
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Contact us
Please fill in your details below, and we'll reply as soon as possible. If you have any questions about our property management answering services, please call us on 1300 885 830.