Professional Live Answering Service for Australian Businesses
Enhance your company's image with our friendly, Australian-based receptionists. We answer every call promptly and professionally, ensuring your clients always receive a personal touch.
Prompt Professional Answers
Customised Call Handling
Seamless
Integration
These Companies Trust VHQ To Answer Their Phones
Live Answering
Tired of Missing Important Calls and Losing Potential Clients? Our Live Answering Service Can Help!
Are you struggling to manage incoming calls while running your business? Many companies miss crucial opportunities and frustrate customers by relying on voicemail or automated systems. Without a professional live answering service, you risk damaging your reputation and losing valuable business.
Virtual Headquarters offers a premium live answering service tailored to your needs. Our friendly, Australian-based receptionists answer your calls promptly and professionally, ensuring every caller receives a personal touch. Enhance your company's image, capture more leads, and provide superior customer service while you focus on growing your business.
Virtual Headquarters offers a premium live answering service tailored to your needs. Our friendly, Australian-based receptionists answer your calls promptly and professionally, ensuring every caller receives a personal touch. Enhance your company's image, capture more leads, and provide superior customer service while you focus on growing your business.
WHY VHQ
Discover How VHQ Enhances Your Customer Communication with Live Answering
24/7 Availability
Our receptionists are available around the clock, ensuring your business never misses a call, even after hours.
Professional Call Handling
Enhance your brand image with friendly, professional receptionists who answer calls in your business name.
Lead Capture and Qualification
We gather essential information from callers, helping you focus on qualified leads and improve conversion rates.
Customised Call Scripts
Tailor our call handling to align with your business needs, ensuring every interaction reflects your brand voice.
Detailed Reporting
Receive comprehensive reports on call activity, allowing you to track performance and make informed decisions.
Increased Customer Satisfaction
By providing prompt and professional responses, you enhance client trust and loyalty, setting your business apart.
HOW IT WORKS
5 Simple Steps to Enhance Your Customer Interaction
Get started with our professional live answering service. Here's how:
Step 1
Free Trial
Experience our service risk-free with a tailored trial for your business needs.
Step 2
Activate
Quickly set up your account and start enjoying personalised call handling.
Step 3
Set Up
We customise our service to fit your company's unique communication requirements.
Step 4
Divert
Simply forward your calls to us, ensuring every customer receives a live response.
Step 5
Upgrade
Easily scale your plan as your business grows and call volumes increase.
about vhq
Elevating Customer Service For Over 20 Years
At Virtual Headquarters, we have been transforming customer interactions through our live answering service for over 20 years. Founded by Mike Davison, our company was created to meet the growing demand for professional call handling that reflects a business's values. We believe that every call is an opportunity to enhance your brand image.
With Em Davison's forward-thinking approach, we’ve built a dedicated team of receptionists trained to provide personalised service. Our commitment to excellence ensures that your customers receive prompt and courteous responses, fostering strong relationships and trust in your brand
With Em Davison's forward-thinking approach, we’ve built a dedicated team of receptionists trained to provide personalised service. Our commitment to excellence ensures that your customers receive prompt and courteous responses, fostering strong relationships and trust in your brand
fAQs
Frequently Asked Questions About Our Live Answering Service
How does your live answering service work?
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What hours is your live answering service available?
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Can you handle calls for multiple businesses?
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How quickly do you answer calls?
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Can you transfer calls to specific team members?
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INDUSTRIES
We Answer The Phones For Various Industries
Our live answering team provides seamless, industry-specific support to ensure your calls are handled with professionalism and care. From healthcare to real estate, we’ve got your industry covered
Allied Health
Deliver exceptional patient care with live answering support that manages inquiries, appointments, and follow-ups with ease.
Contractors
Stay on top of your schedule with efficient call handling, job bookings, and project updates tailored to your needs.
Dental
Never miss a patient inquiry with empathetic call handling, appointment scheduling, and reminder management.
Legal
Maintain confidentiality and professionalism with live answering services tailored to the unique needs of legal practices.
Property Management
Streamline communication with tenants, property owners, and maintenance teams through efficient live call answering.
Real Estate
Capture every lead and ensure seamless scheduling of property viewings and inquiries with expert call handling.
Contact us
Please fill in your details below, and we’ll get back to you as soon as possible. If your matter is urgent, please call us on 1300 885 830.